Often Wander Refill Program

WE REFILL EVERYTHING WE MAKE FOR HALF PRICE*

whether you're considering your first often wander purchase, or you've been with us since the beginning, we know you'll love our refill program.

we make all of our fragrance products by hand at our studio in san francisco, and we offer you the ability to get them all refilled for just half of the original price (plus a $5 refill fee for candles only).

this program allows us to stay true to our values as a business, and it allows you to reuse your favorite products again and again.

instead of tossing your empty containers, refilling them helps reduce waste and supports more sustainable habits. refilling means less packaging, more intention, and a longer-lasting connection to the fragrances you love.

refill by mail

perfect for anyone who isn’t local or can’t make it to our san francisco drop off location. just pack up your empty vessels and ship them to us - we’ll refill them with your selected scents and send them right back to your door. it’s easy, sustainable, and keeps your favorites in rotation no matter where you are.

learn more

refill in person

live in san francisco? you can drop off your empties at ian james on valencia st! we’ll take them to our studio for refilling every other week, then let you know when they’re ready for pickup. you can drop off and pick up any time during regular business hours: 12-6 pm, wednesday through sunday.

learn more

THE DETAILS

candle refills are often wander's longest standing and most popular refill service.

burn your candles until there is about 1" of wax left in the bottom.

if you'd like, use a spoon, dish soap, and warm water to clean out the remaining wax and wick tab.

bring or ship in your empty, clean vessels and choose your refill scent. you're welcome to fill with the original or pick a new scent each time!

the refill price will be half the retail price of your chosen refill scent PLUS a $5 refill fee. please note that candle collection prices vary.

reed diffusers are a great way to add scent to a room for months at a time without the extra care that lit candles require.

bring or ship in your empty bottles including the caps and choose your refill scent. you're welcome to fill with the original or pick a new scent each time!

the refill price will be half the retail price of your chosen refill scent.

new diffuser reeds are $2 for a set of 8.

be sure to flip your reeds every couple of weeks for a boost of fragrance!

incense is available for instant, in-shop refill, or can be refilled without shipping us your tube.

simply reach out to us with proof of purchase and shipping information at hello@oftenwander.com, and we'll send you an invoice for your incense refill.

don't forget to choose your refill scent. you're welcome to refill with the original or pick a new scent each time!

the refill price will be half the retail price of your chosen refill scent.

please note, refilling with a different incense scent may slightly alter the new chosen fragrance.

bring or ship in your empty perfume, hair + beard oil, and hand sanitizer containers and choose your refill scent. you're welcome to fill with the original or pick a new scent each time.

hint: if you're loving our hand sanitizer, an 8oz bottle is available to refill your 2oz bottles with even more convenience.

the refill price will be half the retail price of your chosen scent.

if i purchase a sale candle, is my refill 1/2 of the sale price?

the refill price is always half of the original retail price of the chosen refilled scent. a $5 refill fee also applies to all candle refills.

what happens if my often wander vessel is damaged?

when you bring or ship in your vessels for refills, we'll give them a quick once-over to make sure they're safe to continue using. if we find a crack or other damage that will impact the safety of the product, we can offer a replacement vessel for just $5.

why is there a $5 candle refill fee?

this small fee supports the time and resources needed (including having a wonderful third party as our intermediary!) to provide you with high-quality candles, while still keeping refills 50% off the original price. this fee applies to candle refills ONLY.

how long will my refill take?

depending on your drop off or ship in date, your refill could take anywhere from 2-4 weeks.

do you refill custom vessels?

have something to fill that isn't an often wander candle? please reach out to us at hello@oftenwander.com.

i can't pick up my refills - can you ship them to me?

yes! we know that plans change. we're happy to ship you any refills that you may not be able to pick up in-store.

shipping cost varies depending on how many refills you have, but is typically around $10 - $20.

if you'd like to have your refills shipped, please give us your email and mailing address, and we'll send you a shipping invoice. once paid, we'll get them in the mail straight to your door!

how should i pack my vessels for shipping?

you can use items you already have in your home! be sure to wrap your vessel(s) with padding like newspaper, then secure them in a box with enough padding that they cannot move around.

what if my often wander vessel is damaged during shipping?

if damaged on its way to us, we can replace it for $5. if your refill is damaged on its way back to you, contact us so we can make it right.

i can't make it to ian james to drop off - can i ship in my refills?

yes! you can send them straight to our studio. learn more here.

with your help, we have refilled over

20,135

products, diverting them from landfills and giving them new life. what will you refill next?

*refill is 1/2 the retail price of the chosen refill scent. candle refills will also be charged a $5 refill fee.

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WE REFILL EVERYTHING WE MAKE FOR HALF PRICE*

refill by mail

refill in person

THE DETAILS

20,135

Availability