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Candle Care Instructions

    Candle Care main image

    • On your first burn, let the entire surface pool before blowing out; candle will burn evenly every time there after •

    • Keep wick trimmed to 1/4" before each burn •

    • Trim wick your wick every couple of hours •

    • To prevent fire and serious injury, do not let flame burn over 1" high •

    • Keep candle wick centered and free of any foreign objects including wick trimmings •

    • Never leave candle unattended •

    • Keep out of reach of children and pets •

    • Place on a temperature safe surface •

    • Do not burn near anything flammable •

    • Do not attempt to burn if vessel is cracked or damaged •

    • Do not burn for longer than 4 hours at a time •

    • Discontinue burning the candle when 1/4" of wax remains •


    Tunneling Tips:

    It’s easy to identify candle tunneling  because of the characteristic “ledge” it leaves behind.


    Wax memory.

    To understand wax memory we need to talk about what happens during the lifecycle of a candle.

    When candle wax melts, it becomes a liquid.

    But when it cools back into a solid, it’s not as “hard” as it was before lighting the wick.  Depending on the wax, it could take a few days or even two weeks before it’s as “hard” as it was before you lit the wick.

    This means freshly melted wax is softer, and takes much less heat to re-melt into a liquid again.

    When you re-light the wick, the previously-melted area will melt first, and much quicker than the rest of the wax.

    Wax memory is the area of the candle that melts much quicker than the rest of the candle because it hasn’t cooled back the original hardness.

    If you don’t allow the candle enough time to melt more of the outer ring of wax, and increase its memory, the wick will begin to tunnel downwards until it’s impossible for the flame to melt the outer ring at all (because the heat is too low).  The candle will keep melting the softest part of the wax until it runs out of oxygen or gets to the bottom while leaving a large ring of unmelted wax in your jar.

    How to prevent tunneling from happening:

    Burn the candle for at least 3 hours.

    Not a hard and fast rule, but you want to make sure the candle has time to start melting.  If it burns too deep before melting anything else, the flame won’t have the opportunity to properly melt the surface and it will become a problem.

    Things happen and you sometimes light a candle only to realize you have to extinguish it right away.

    That’s fine.

    But make sure you give the candle an opportunity to burn for at least 3 to 4 hours in its first few “sessions”.

    If you don’t let it burn long enough, wax memory will remain small and your candle will probably start tunneling.


    How to fix tunneling on your favorite candles:

    Barely Tunneling: Burn the candle for a long time.

    If the candle is barely tunneling, it might just fix itself if you give the candle enough time to burn.

    Theoretically, a well-designed candle will eventually melt, or “clean” all the wax off the sides.  When your candle shows a minimal sign of tunneling, it’s worth just letting it burn for an extended period of time to see if it eventually burns.

    The remedy?  Burn the candle for 3-4 hours at least twice.

    If that doesn’t help, move on to the next step.

    Normal Tunneling: Place tinfoil around the edge and let it burn for a few hours.

    When your candle has the right size wick but you ended up with tunneling because you didn’t burn it long enough it’s time to move to more… creatively aggressive maneuvers.

    Not too long ago, the internet presented a viral hack for addressing candle tunnels that only requires a bit of tin foil and some extra time.

    The theory goes, you can melt down the “shelf” of wax with heat from the candle by redirecting that heat BACK to the wax instead of out of the container using tinfoil!

    1. BEFORE lighting the candle, trim the wick to remove any mushrooms down to a 1/4″ height.
    2. Cover the top of the candle with tinfoil (aluminum foil).
    3. Cut an opening on the top roughly 1″ wide, or small enough that tinfoil remains above the wax shelf.
    4. Carefully light the candle and allow it to burn for 3-4 hours.

    Once the burn completes, the tunneling should be smaller than before.

    You may need to repeat this a few times to completely restore the candle.

    Severe Tunneling: Wick replacement.

    If your wick is swallowed up in wax, or the tunneling is far too tall to be corrected using any of the earlier methods, your only option is to completely replace the wick.

    If this is the case, please feel free to bring or ship your tunneled candle back to Often Wander and we will do our best to revive your candle!





    Candle Vessel Cleaning Instructions

    Help us stay safe and healthy by cleaning your candle vessels before you return them to us for refills!

    Prepare by gathering the following supplies:

    • A spoon •

    • Paper towels or cleaning rags •

    • Glass Cleaner in a spray bottle •

    • • Soap and hot water also works well! • •

    STEP 1:

    Scoop any remaining wax out of the bottom of the vessel with the spoon.

    Also use the spoon to dislodge the base of the wick and remove from the vessel.

    Discard both and continue to the next step.

    STEP 2:

    Use paper towels (or cleaning rags) to wipe out excess wax residue

    from the walls and the bottom of the vessel.

    A metal spoon works well to pry the wick sticker from the bottom of the vessel.

    Use a cleaning solution to remove stubborn soot and wax residue.

    Continue wiping until vessel is thoroughly clean.

    • • Dish soap and hot water is also a perfectly effective cleaning method

    for Step 2. • •

    And Voila!

    You are left with a perfectly clean candle vessel, ready for us to refill for you!



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