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Shipping + Returns

Shipping

All orders placed on Saturday & Sunday will ship out on Mondays pending confirmation. All orders placed after 2pm (PST) Monday - Friday are subject to next day shipping. All orders ship via USPS standard unless otherwise noted. Paying for 2-3 day priority applies to when the order is actually shipped, not from the time it was placed.

Your orders going out in a timely manner are our priority, however we are a small business, that hand makes our goods so sometimes we might expect delays. We appreciate your patience and flexibility as we get your order out!

 

Return Policy - In Store Purchases

We truly hope you love all of your Often Wander purchases but if for some reason you are unsatisfied, all in store purchases can be brought to either location within 30 days for exchange or store credit only. No direct returns. Must provide valid proof of purchase via text receipt or emailed receipt.

All merchandise should be unworn/unused/in shiny new condition and in their original packaging for store credit or exchange.

Store credit will be issued on an Often Wander gift card, which can be used in store or online and does not expire.

All sale items, candle refills, plant, and vintage glass purchases are final sale, non negotiable.

Return Policy - Online Purchases

Online orders can be shipped back to us within 15 days of your purchase date for store credit or exchange. In this case, the customer is responsible for shipping costs.

All merchandise should be unworn/unused/in shiny new condition and in their original packaging for store credit or exchange.

Return Address: 

Often Wander 

Attn: Returns

2400 Kettner Blvd #252, 

San Diego, CA 92101

Please email hello@oftenwander.com prior to your return for mailing instructions and so that we may keep an eye out for your package. Please include email address and phone number in with return. 

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