not in the area? no problem! you can ship us your special vessels and we'll fill them with the often wander scent of your choice.
please note, in using our special vessel refill service, you understand and agree that often wander is not liable for any damage to or loss of the vessels provided, at any point in the service chain, from shipping to the final delivery of the filled candle. we will treat your vessels as our own, but you ship them at your own risk.
your vessels must also meet the requirements listed above!
with that said, refilling by mail is simple. just ship your clean, empty vessels with the courier of your choice to:
often wander
attn: candle refills
593 valencia st.
san francisco, ca 94110
for more information on how to pack your vessels, check out our faq page. be sure to include a note with the often wander fragrances you would like your vessels filled with. our refill scents are typically $3 per ounce.
email hello@oftenwander.com your shipment tracking number so that we may keep an eye out for your package. please also note your phone number and return address.
once we have received your package, we will create and send you an invoice for the refill and return shipping costs. please note, if you send in dirty vessels, you will be charged an additional $2 service fee per dirty container.
once you pay your invoice, we will (re)fill your items. candle refills typically take 7-10 business days. once complete, we'll pack and ship your candles back to you and send an email with your tracking information.