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Wholesale Sales & Operations Manager - Job Description

WHOLESALE SALES & OPERATIONS MANAGER

San Francisco, CA

JOB SUMMARY

Job Title:  Wholesale Sales & Operations Manager

Reporting to:  Business Owner

Hours:  Full Time; Monday - Friday 

Location:  593 Valencia Street San Francisco CA 94110

JOB DESCRIPTION

 The Often Wander Wholesale Sales & Operations manager is energetic, motivated and highly organized. They understand the wholesale business from end to end. A type-a individual with the ability to manage a wide breadth of wholesale-related responsibilities. They are a fantastic communicator who never forgets to follow-up with just the right touch. This role is a mix of sales, customer service, account management and operations oversight.

KEY RESPONSIBILITIES & DUTIES

  • Responds to any wholesale inquiries received via various points of contact.
  • Initiates cold emails, calls, and other traditional sales initiatives.
  • Customer relationship management and key account management.
  • Ensures that customer orders go smoothly to production and shipping/logistics.
  • Coordinates with the Production Manager and the Studio Assistant to ensure fulfillment.
  • Creates order invoices in the accounting system. Follows up on late payments.
  • Executes tradeshow registration, preparation of materials, inventory, merchandizing planning. Full participation in set-up, sales, and tear-down at shows.
  • Manages email marketing and promotions for wholesale audience.
  • Coordinates yearly Linesheet updates / refresh
  • Maintains Stockist List and zip code protection list.
  • Provides any needed support for the sales of private label candles in coordination with the business owner.

QUALIFICATIONS

  • Minimum 3 years of sales / account management experience preferred.
  • Retail experience a plus.
  • Minimum Associates Degree preferred.

BENEFITS

  • Store Discounts
  • Sick Time

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