Wholesale Sales & Operations Manager - Job Description

WHOLESALE SALES & OPERATIONS MANAGER

San Francisco, CA

JOB SUMMARY

Job Title:  Wholesale Sales & Operations Manager

Reporting to:  Business Owner

Hours:  Full Time; Monday - Friday 

Location:  593 Valencia Street San Francisco CA 94110

JOB DESCRIPTION

 The Often Wander Wholesale Sales & Operations manager is energetic, motivated and highly organized. They understand the wholesale business from end to end. A type-a individual with the ability to manage a wide breadth of wholesale-related responsibilities. They are a fantastic communicator who never forgets to follow-up with just the right touch. This role is a mix of sales, customer service, account management and operations oversight.

KEY RESPONSIBILITIES & DUTIES

• Responds to any wholesale inquiries received via various points of contact.
• Initiates cold emails, calls, and other traditional sales initiatives.
• Customer relationship management and key account management.
• Ensures that customer orders go smoothly to production and shipping/logistics.
• Coordinates with the Production Manager and the Studio Assistant to ensure fulfillment.
• Creates order invoices in the accounting system. Follows up on late payments.
• Executes tradeshow registration, preparation of materials, inventory, merchandizing planning. Full participation in set-up, sales, and tear-down at shows.
• Manages email marketing and promotions for wholesale audience.
• Coordinates yearly Linesheet updates / refresh
• Maintains Stockist List and zip code protection list.
• Provides any needed support for the sales of private label candles in coordination with the business owner.

QUALIFICATIONS

• Minimum 3 years of sales / account management experience preferred.
• Retail experience a plus.
• Minimum Associates Degree preferred.

BENEFITS

• Store Discounts
• Sick Time