SD Shop Lead (Full Time): Job Description

Hi There!

Often Wander is looking for a friendly and driven Shop Lead to work our small shop in Little Italy. We are a candle and jewelry company that makes most of our products one block away in our production studio.

We are after a retail-passionate individual to be in charge of the day-to-day operations of our store, coordinate staff, assist associates in the cleanliness and upkeep of the shop, and ensure our customers have excellent shopping experiences.

The Shop Lead's responsibilities include, but are not limited to: driving sales, enforcing company policies, ensuring compliance with safety regulations, undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

We offer 50% off of all our candles and jewelry and 30% off of all other vendors' goods. Also, every month, a $60 Candle Credit is gifted to each employee for use on Often Wander candles and refills.


Currently we are looking for a full-time Shop Lead.

Shifts are 9-5:30 with a 30 minute lunch from 1:30-2pm.

Weekend and holiday availability is required.


The Often Wander Shop Lead is an energetic, social butterfly with a high level of motivation and the desire to contribute and learn.

They are a team-player with the ability to be organized, tidy, and lead in store effectiveness and functionality.

Daily tasks vary.

Ensuring high levels of warm hearted customer service and facilitating high quality customer experiences are the utmost important tasks of all!

An interest and/or knowledge in gemstones and crystals is a huge plus! We not only sell them in multiple shapes and sizes, we also make most of our jewelry with them.

The position starts at $18.50/hour. Raises are awarded when initiative, hard work and good sales are shown in the beginning.



  • A minimum of 2 years’ experience working in a retail environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic retail operations
  • Excellent communication and interpersonal skills.


Often Wander is a small business, looking for quality team members who can add to our tight knit group of creative individuals who are fully supported and loved within these walls and beyond.

Please email your resume and cover letter to

Thank you for your interest, we can't wait to meet you!

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